Workflow - Workflow Builder Overview
This is a quick overview of a Workflow Builder.
it's important that we understand what they are. The first is a TIME WINDOW setting, means means that the outgoing messages within your workflow can only go out during this window. This is a great way to prevent people from getting say a text message in the middle of the night. You can build your window by day of the week and by time frame as well
next up ALLOW MULTIPLE if you turn this ON , it means that any single contact can go through this workflow more than once. If it's OFF they can only go into the workflow once and the second time that a trigger tries to add them nothing will happen.
next up STOP ON RESPONSE if you turn this on and a contact in this workflow replies to any of the messages that have gone out or books an appointment the rest of the workflow will shut down this can be great for nurture campaigns because you eliminate the possibility of annoying somebody by continually telling them to do something like book an appointment when they already have