Communities Overview

This section is designed to foster engagement, interaction, and collaboration, Communities bring you the future of online group interactions. Dive into an ecosystem where you can set up public groups for more comprehensive discussions or private ones for more focused conversations.

The person who creates a group becomes the owner and assumes administrative responsibilities and privileges. This feature offers different roles for group management, including admins, moderators, and members, each with its permissions and responsibilities. Enhanced filtering options enable users to sort by user status and roles, and security measures are in place to protect email visibility.

Here are the benefits of groups;

• Group Management Flexibility: Introduce the ability to soft delete (make inactive) and restore groups, meaning better control over the community's groups without permanent deletion.
• Enhanced Member Search: Search for members effortlessly on the View Members page. Plus, can directly access a member's profile from this page.
• Privacy Settings: Choose whether to display phone numbers and email addresses under the Social Media section. A great way to maintain user privacy!
• Advanced User Filters: Now filter users based on their status and roles for more streamlined management.
• Security Update: For better user privacy, email addresses are now hidden on the view members page.

Private Groups: An Exclusive Space

Private groups serve as specialized hubs where only authorized members can engage in discussions and view shared content, ensuring confidentiality and exclusivity.

Admins and owners can easily transition regular groups into private ones through group settings—a perfect avenue for focused collaboration or confidential discussions.

In this group, the

• Owner: The supreme authority. The creator of a group can assign users as admin or contributor. This role remains exclusive.
• Admin: Assigned by the owner, admins can also onboard users as either admins or contributors.
• Contributor: A valuable participant without administrative rights.

Public Groups

You can create multiple groups based on specific interests, topics, or industries, including the option to soft delete and restore groups for better control. These groups serve as sub-communities where members can engage in focused discussions, share insights, and collaborate on projects.

How To Join a Group

• First, you have to set up a custom Domain in the “Community Settings” section under the Membership category.
• Then navigate to the Group section in the Membership Category and click on the “Create Group” to get started.
• You can customize the communities by including the;
  • Group name,
  • Description,
  • URL,
  • Branding (colors, favicon, logos, cover images),
  • Promotional links, and
  • The ability to toggle the visibility of phone numbers and email addresses under the Social Media section.

This allows users to create a unique and branded experience for their community members.

• Then click the Save button.

How Members Join the Group

Here are the steps to follow as a member;

• Navigate to the group URL and click on 'Request'
• Post-request, the button switches to 'Requested'
• Once approved, an email confirmation containing magic links will be sent for quick access and easy group exploration.

How Members Get Approved Into the Group

• Potential members can express interest by requesting to join.
• Admins and owners handle these requests, with approvals sent out via email, complete with magic links.

Difference Between Public and Private Group

Public to Private:

• Convert your public groups to private ones anytime, making content exclusive to its current members.

Private to Public:

• Transitioning the other way, all pending members are instantly accepted. However, an informational alert will be dispatched for transparency.

Toggling Between Group Types:

• Only accessible to admins and owners via the 'Settings' button.
• Navigate to: Specific Group> Settings > Group Settings > Group Type.
• Choose the desired group type - public or private.
• Decide on the group's visibility to non-members.