How to make your Groups private/ public in Communities


Private groups are specialized, restricted-access communities designed for confidential discussions and collaboration. 

It's an integral part of community management, private groups offer a range of functionalities. Owners and admins can create and manage these groups, converting regular groups to private ones. The distinct roles within a group, such as Owner, Admin, and Contributor, each come with specific responsibilities and authorities, ensuring a well-structured environment.

  • Please Note: The table outlines the general capabilities of each role in private groups.

How to Set Group Privacy in Communities?

Joining a private group requires members to request access, which admins or owners must approve. Private groups allow for transitions between public and private statuses. Whether for internal communications within a business, exclusive community engagement, or focused collaboration, private groups provide a secure and organized space for members to connect and interact.

The above features are complemented by a user-friendly interface that allows owners and admins to easily toggle between group types, customize branding, and control visibility to non-group members.

Usage Cases:

Usage Case Description
Confidential Discussions Private groups allow members to have confidential and secure discussions, ensuring only authorized individuals can access the shared content.
Focused Collaboration Ideal for focused collaboration among team members on specific projects, topics, or tasks where external distractions need to be minimized.
Membership Request and Approval Private groups allow for controlled entry, where interested members must request to join, and only admins or owners can review and accept these requests.
Public to Private Group Transition Groups can be converted from public to private, restricting future content to current members. Likewise, private groups can become public, automatically accepting all requests.
Customized Role Management With roles like Owner, Admin, and Contributor, private groups enable structured community management, allowing customization of permissions and responsibilities for members.

How to Use This Feature?

Using the private groups feature involves several steps and functionalities. Here's a step-by-step guide on how to use this feature, from creating a private group to managing members:

Creating and Managing a Group:

  • Create a New Group: Click on the site and select "Create Group." Name the group, customize its appearance, and click on “Create Group.”

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  • Convert to Private: Administrators and owners can adjust the group settings to make the group private, perfect for confidential discussions. When inside your Group area> Click on the Gear icon> Group Type> Switch to Private> Save.
  • Public to Private: Ensures only current members have access to previous content.
  • Private to Public: Automatically accepts all requested members.

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  • Customize Appearance: You can edit colors, images, and branding to suit your needs.

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Membership Management:

  • Request to Join Interested members click on the group URL and request to join. The request button should turn to “requested.”

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  • Review and Approve Requests: Admins and owners can review and accept or reject requests from the "People" section using the filter “Requested.”

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  • Adjusting Roles: Owners and admins can assign members roles (admin/contributor). An owner's role cannot be reassigned.

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Group Visibility:

  1. Access Control: Adjust roles and control who can see and participate in the group.
  2. Access for Non-Group Members: You can choose to make the group visible to non-members. This setting controls whether non-members of this group, who have access to other groups in the sub-account, can see your group in the group switcher on the top left or not.

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